Sistem Informasi Pelayanan Kecamatan Malili (SIAPMI)

Abstract

One of the things that are part of the public service in accordance with the Regional Regulation of East Luwu Regency Number 40 of 2011 concerning Public Services and Community Participation is professional and accountable public information, therefore the government is obliged to provide information to the public. This is in line with the visions and missions of the East Luwu Regency Government in accordance with the East Luwu Regency RPJMD 2016-2021 by realizing an electronic-based government (e-government). Therefore, the Regional Government, in this case the District Government, provides accountable and transparent information to the community through the implementation of public services which is the implementation of the Malili District Government's obligations in providing excellent service to the community through the Malili Camat Office Service Information System (SIAPMI) program. In making and developing SIAP'MI through coordination and collaboration that has been carried out by the Work Team and the involvement of internal and external stakeholders in each activity is a measure of the success of this Action for Change. Some that have resulted from this Action for Change are; (1) Malili sub-district already has a website where it can be seen directly by the entire community, both local and non-local communities, (2) Changes in people's mindset towards the government, where in the service process it is very easy so that people are aware of the orderly administration in terms of the licensing process and (3) Malili sub-district already has an online complaint service, where the public can freely report criminal and disturbing matters in their respective environments.